Trace

Support

Need a hand with Trace, or found something that isn't working? Get in touch — this is a small independent project, so your message reaches the person who built it.

Contact

Email  ·  support@visualytics.co.uk

Common questions

How do I import a route?
Open a GPX file on your device and choose Trace to load it, then start the route from the main screen.
Does Trace work without a signal?
GPS positioning works offline. Map tiles and weather are fetched over the network, so those need a connection to update.
Where are my rides stored?
On your device. Trace has no account and doesn't upload your rides. See the privacy policy for the full detail.
I found a bug — what do I do?
Email support@visualytics.co.uk with your device model and iOS version and a note on what happened. It genuinely helps.